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Onsite Engineer - London

Onsite Engineer responsible for a site in Central London maintaining a fleet of 200+ Ricoh devices

Location:Central London
Contract:Permanent
Package:£20,000-£26,000(DOE/Neg) + Travel + Benefits

Onsite Engineer – Managed Print Services  

A leading Managed Print Services provider in the UK is currently looking to recruit an Onsite Engineer to work at a site in Central London. This position is suited to someone that is keen to develop their skills and values development. You will be fully cross trained on the required devices and software solutions.

The Person

  • An experienced Onsite Engineer with a strong background in the service and maintenance of photocopiers, printers and multifunctional devices
  • Recent experience on Ricoh is highly desirable  
  • Networking skills
  • Solutions experience on Safecom or Equitrac
  • Excellent communications skills and customer interaction skills
  • Need to be a self-starter and motivated.

The Role

  • Service, repair & installation of equipment
  • To achieve a high first-time fix rate and minimum recall
  • To provide customer product instruction and training
  • Management of onsite stock
  • Work closely with the customers considering their business needs and requirements to ensure the maximum productivity is achieved
  • Ensure that technical issues are escalated using the correct process

The Company

A leading Managed Print Services Provider with a National Scope. Strong portfolio of Corporate clients with a clear strategy for growth. 

The Benefits

Basic salary of £22,000-£26,000 (negotiable for the right person)

Benefits Package: travel card, 25 days’ holiday (increasing with length of service), life assurance, uniform, laptop, mobile phone, pension scheme, ongoing training and opportunities for personal development, annual salary reviews, various reward and incentive programmes and full expensed Christmas and Summer parties. 

Location:Central London
Contract:Permanent
Package:£20,000-£26,000(DOE/Neg) + Travel + Benefits
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